Privacy Policy 

Privacy Policy

OTC Tax & Accounting is committed to protecting your privacy as you interact with us from time to time. We aim to maintain a safe and secure system of handling your personal information, while still providing you access to your personal information when required.

This policy sets out our collection, use and disclosure, and your access to information we may have about you.

Collection of Information

We only collect personal information that is necessary for us to carry on our business functions and to provide our services to you. The information we collect depends upon the nature of our dealings with you.

We will normally collect personal information about you directly from you. We may also receive information about you from third parties, and if we need to use information received from third parties for any reason, we will let you know shortly after we receive it.

Use and Disclosure of Your Information

We will only use your personal information for the reasons we collected it. If we have marketed our services and products to you and you no longer wish to receive those sorts of communications from us, you should contact us and we will ensure this is corrected.

Data Quality & Security

We will take reasonable steps to:

  • make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
  • protect the information from misuse, loss, unauthorised access, modification or disclosure both physically and through computer security methods; and
  • destroy or de-identify the information if it is no longer needed or required by law to be kept.

Access to Correction of your Information

If you would like to access any records of personal information we have about you, or if you believe any information is not correct, please contact us.

Keeping Clients Informed

Public Register

The Tax Practitioner's Board (TPB) maintains a public register of current tax agents and BAS agents.  The register can be found here TPB Register.

The TPB website provides information on how to search the TPB register.  You can find this information here Using TPB Register.

Reporting a Complaint

The TPB website provides useful information about their complaints process, including what matters they can investigate, how to make a complaint, the investigation process and your rights if you disagree with an investigation outcome.  You can access this information on the TPB Website.

Prescribed Events

Tax agents are required to advise their clients if any of the following events have occurred within the period since 1 July 2022:

  • their registration was suspended or terminated by the Board;

  • they become an undischarged bankrupt or went into external administration;

  • they were convicted of a serious taxation offence;

  • they were convicted of an offence involving fraud or dishonesty;

  • they were serving, or were sentenced to, a term of imprisonment in Australia for 6 months or more;

  • they were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for being a promoter of a tax exploitation scheme; 

  • they were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for implementing a scheme that has been promoted on the basis of conformity with a public ruling, private ruling or oral ruling in a way that is materially different from that described in the ruling; 

  • they were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for promoting on the basis of conformity with a public ruling, private ruling or oral ruling, a scheme that is materially different from that described in the ruling; and

  • the Federal Court has ordered them to pay a pecuniary penalty for contravening a civil penalty provision under the Act.

None of these events have occurred to our firm during the relevant period.

 

Prescribed Matters

Under section 45 we must advise our clients of any conditions currently imposed on us by the TPB. A ‘condition’ limits the scope of services that a tax agent can provide, or limits the services to a particular area of taxation law. Details of any conditions imposed on a tax agent’s registration will appear in the TPB Register.

There are no conditions imposed upon our firm.